SOLUTIONS BY SECTOR:
Customer service and interest groups (customers, guests, communities, etc); We receive your CALLS, SMS, CHAT, MAIL, IVR, FAX, VIDEO AND SOCIAL NETWORKS providing the required information.
Assistance in missionary supports, through qualified human resources and our technical tools,
we are a response center to requirements such as.
Attention to requests, complaints and claims of its users.
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Management of medical appointments (integrated into medical information systems)
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Emergency centers and priority systems.
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Patient orientation lines.
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Community guidelines (psychological help, sexual orientation, etc.)
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Prevention campaigns.
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Follow-up to epidemiological programs.
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Monitoring the infection program on the operating site.
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Telemedicine.
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Consultation of pre-surgical instructions.
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Medication reminder.
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Surgery reminder.
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Reminder of surgeries, appointments, (to the doctor and the patient).
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Updating of medical guidelines.
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Survey to measure service levels in: surgery, outpatient, laboratory, imaging and diagnosis, and hospitalization.
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Payment reminder.
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Credit and collection: strict monitoring is offered in all portfolio recovery.
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Bilingual operation: Spanish / English.
HEALTH
Customer service and interest groups (customers, guests, etc); We receive your CALLS, SMS, CHAT, MAIL, IVR, FAX, VIDEO AND SOCIAL NETWORKS providing the required information.
Assistance in missionary supports, through qualified human resources and our techniques,
we are a response center to requirements such as.
Technical support: through help desks (24x7), the main objective is to facilitate resolution
of problems and / restoration of the service with the minimum impact on the company.
TOURISM
Customer service and interest groups (customers, communities, etc); We receive your CALLS, SMS, CHAT, MAIL, IVR, FAX, VIDEO AND SOCIAL NETWORKS providing the required information.
Attention to requests, complaints and claims of its users.
Technical support: through help desks (24x7), the main objective is to facilitate the resolution of problems and / restoration of the service with the minimum impact on the company.
Assistance in missionary supports, through qualified human resources and our techniques,
we are a response center to requirements such as.
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Order management: we monitor and control the entire sales process to ensure that users receive the correct product and / or service in the right place and at the agreed time.
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Attention and support in electronic commerce.
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Tele sales Click to call and Click to chat.
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Database management: updating, obtaining, managing and creating databases for the different needs of your organization.
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Cross-selling: we develop campaigns for the sale of complementary products to those generally consumed by your client to significantly increase the sales of your organization.
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Client prospecting: identification of new opportunities for the development of new businesses.
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Customer reminder management: we offer the possibility to remind your users of payments in advance in the most friendly way.
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Market research: we carry out market studies and analyzes that will allow you to make strategic and / or commercial decisions.
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Satisfaction survey.
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Portfolio (coercive and pre-legal collection).
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Payment reminder.
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Bilingual operation: Spanish / English.
INDUSTRY
GOVERNMENT E
INSTITUTIONS
Customer service and interest groups (customers, guests, communities, etc); We receive your CALLS, SMS, CHAT, MAIL, IVR, FAX, VIDEO AND SOCIAL NETWORKS providing the required information.
Attention to requests, complaints and claims of its users (For example, service lines
to the taxpayer, support to contractual processes, etc.).
Assistance in missionary supports, through qualified human resources and our techniques,
we are a response center to requirements such as.
We integrate with your company's systems
In an agile and timely implementation, contact us.
